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Barbara Jones
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Quotable Quotes...what's your fave?

Replied Aug 20

Indiana Infusionsoft Users
1 Reply

Started this discussion. Last reply by Tom Ruwitch Aug 25.

Picture Time!

Replied Mar 11

 

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Latest Activity

Barbara Jones added 2 events
November 8
Barbara Jones updated their profile
September 29
Barbara Jones added 2 events
September 29
Barbara Jones and Larry Moyer are now friends
September 17
Barbara Jones might attend Erik Deckers's event
09/09 Tweetup at Hubbard & Cravens, Broad Ripple
September 9, 2009 from 9am to 10am
To celebrate the once in a century occurrence of 09/09/09, we are meeting at 09:09 am at Hubbard & Cravens in Broad Ripple for a general tweetup/networking event
September 8
Tom Ruwitch replied to Barbara Jones's discussion 'Indiana Infusionsoft Users'
Hi -- I'm a member of this community (an honorary resident?) but I actually live in St. Louis. My business partner and co-author of my book (see www.generationBIG.com) lives in Indy. Anyhow, we use Infusionsoft. I'm interested in your group. Also,...
August 24
Barbara Jones added 2 events
August 24
Barbara Jones replied to Erin Campbell's discussion 'Quotable Quotes...what's your fave?'
"Do, or Do Not. There is no 'Try.' " - Yoda
August 20

Profile Information

How did you hear about Smaller Indiana?
Friend
What is your greatest strength?
Leader/Organizer
Project Manager
What are you working on?
I am in the training business and have recently become an Infusionsoft Certified Marketing Automation Coach (www.infusionsoft.com). That means I provide implementation training for Infusionsoft owners and users. I also provide project management services. If your company wants the benefits of Infusionsoft but you do not have time to get your license up and running I will do that for you.

I have launched a new subsidiary of my business under the title, Stellar Infusionsoft Coaching. In September of 2009 I launched the Indiana Infusionsoft Users Groups. Right now we meet in two locations, Central and North, and are working on a third. Monthly meetings are listed as events on this site and at http://stellartrng.com/infusionsoft/user-group.
How big is your business?
Self-employed
What is your Job Title
Owner
What is your Company Website?
http://www.Stellartrng.com
What is your Personal Website?
http://www.BizCustoms.com
What is your alma mater?
Indiana University
Why join Smaller Indiana? What are you hoping to experience here ?
Interesting people, interesting ideas, excellent conversation!
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Barbara Jones's Blog

Barbara Jones

Your Answering Machine Said What?

Most answering machines play a polite greeting from the owner and take a message. Nothing fancy, just good old-fashioned automated communication. There are exceptions, though, to all of this bland harmlessness. I was talking recently with David Wachtel of Hauticam Consulting about business etiquette mistakes we can’t believe happen. High on David’s list is answering machine greetings that include the phrase, “…and I will return your call at my earliest convenience.”

I have experienced this too,… Continue

Posted on July 8, 2009 at 5:25pm — 11 Comments

Barbara Jones

Training and Customer Service Etiquette

People with very nice table manners do not necessarily have good customer service manners. If a company wants employees to exhibit particular good customer service manners those expectations must be clearly communicated. That means including good customer service in the mission statement, orientation materials, job descriptions, handbooks, and all written materials that describe what the company does and how they do it. Specific guidelines like the following make employee coaching easier:… Continue

Posted on May 6, 2008 at 3:31pm —

Comment Wall (12 comments)

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At 10:13pm on March 19, 2009, Bettina Settles said…
It was good to meet you at the Smaller Indiana 5,000 Member Party at Rathskeller, and yes we just have to have a cup of java sometimes soon.
At 5:17pm on January 12, 2009, Lorraine Ball said…
oops hit first link twice
http://cloudcamp-indianapolis-09.eventbrite.com/
At 5:17pm on January 12, 2009, Lorraine Ball said…
Did you see this? http://smallerindiana.com/forum/topics/need-recommendation-for They are looking for people with your experience

Also, be sure to register for cloud camp: http://smallerindiana.com/forum/topics/need-recommendation-for
At 10:36am on April 8, 2008, Scott Abel said…
Just wanted to remind you about Web Content 2008 Chicago. It's a conference I produce with a consulting firm in Chicago that is right up your alley.

Check out the site and let me know if you have any questions.

Web Content 2008
June 17-18, 2008, Chicago

Cheers,

Scott
At 5:18pm on March 15, 2008, Ron Sukenick said…
Barbars,

Can you please send me the link for the group were in that is doing the meet the pro program.

Can't seam to find it.
At 9:47am on February 22, 2008, Bob Chenoweth said…
Hi Barb. Thanks again for your help with that project. You're terrific!
At 11:53am on January 14, 2008, Lorraine Ball said…
It is exhausting, and exhilerating at the same time.. It is evolve or die! I choose to evolve.
At 11:16am on January 14, 2008, Lorraine Ball said…
Good photo! You might want to list your content portal as your personal website to get that link on here as well.

Also if you are posting blogs on it, you can do an RSS feed from your blog to Smaller Indiana.

Check out Doug Karr's videon on how to add rss feeds
At 10:18am on January 14, 2008, Kyle Lacy said…
Hey Barb! Remember to take a chance and join the Rainmakers Marketing Group here in Smaller Indiana!
At 9:15pm on January 10, 2008, Lorraine Ball said…
Hi Barb! Welcome to Smaller Indiana. What do you think so far?

When you get a chance you should try to upload a photo, or graphic that gives people a bit of your personality. Then jump into the conversations.

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